Terms and Conditions

1. Introduction

Welcome to Karishma Crackers. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

2. Compliance with Legal Regulations

• Supreme Court Order: In accordance with the 2018 Supreme Court order, the online sale of firecrackers is not permitted. We fully respect and adhere to this regulation.
• Enquiry Process: To place an order, please add your desired products to the cart and submit your request through the enquiry button on our website. We will contact you within 24 hours to confirm your order via WhatsApp or phone call.

3. Product Information

• Accuracy: We strive to ensure that all product information on our website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of product descriptions, images, or prices.
• Availability: All products are subject to availability. We reserve the right to withdraw any product from sale at any time without prior notice.

4. Ordering

• Process: Once you submit your enquiry, our team will review your request and get back to you within 24 hours to confirm the order details.
• Payment: Payments must be completed upon confirmation of the order. We accept various payment methods as communicated during the confirmation process.

5. Delivery

• Policy: Delivery services are available for confirmed orders. Delivery times and charges will be discussed during the order confirmation process.
• Delivery Method: Orders are delivered through our designated delivery partners. If a delivery cannot be completed, we will contact you to arrange an alternative solution.

6. Returns and Refunds

• Returns: Due to safety regulations and the nature of our products, returns are not accepted once the order is confirmed and delivered.
• Refunds: Refunds will be processed for defective products or incorrect orders as per our refund policy. Contact our customer service team for assistance with refunds.

7. Safety and Compliance

• Regulations: All firecracker products comply with local and national safety regulations. Use products as directed and follow all safety guidelines provided.
• Responsibility: It is the buyer’s responsibility to ensure that they use the products safely and in accordance with local laws and regulations.

8. Customer Service

• Support: For any queries or issues regarding your order, please contact our customer service team through the contact information provided on our website.
• Response Time: We aim to respond to all inquiries within 24 hours during business days.

9. Limitation of Liability

• Extent: Karishma Crackers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Liability: Our liability is limited to the amount paid for the product or service in question.

10. Changes to Terms

• Updates: We reserve the right to update or amend these terms and conditions at any time. Changes will be posted on our website, and it is your responsibility to review these terms regularly.

11. Governing Law

• Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Karishma Crackers
1/176R, Archuna Nagar, Vadamalapuram,
Keelathiruthangala, Thiruthangal - 626130

Thank you for choosing Karishma Crackers. We appreciate your understanding and look forward to serving you.